NI-Assistant, Food Service (Trayline)

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

10/1/2010

Entity:

Illinois

Job Code:

NI-7156AC

Job Title:

NI-Assistant, Food Service (Trayline)

Exemption Status:

Non-Exempt

JOB SUMMARY

Sets up trayline and/or warewashing station per policies and diagrams.  Ensures patient trays are accurate and served in an eye appealing, efficient manner.  Maintains a clean and sanitary work environment.  Follows departmental sanitation and infection control policies when operating dishwasher and pots and pans machines.  Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System Initiatives.

MAJOR RESPONSIBILITIES

•

Accurately identifies items on patient menu for designated station and serves foods in an eye appealing manner utilizing correct position sizes.

•

Sets up designated serving area per established steam table/station diagram efficiently to ensure station is ready on time. Utilizes correct portion control serving utensils per station diagram. Ensures enough dishes are available prior to the beginning of the meal period.

•

Consistently completes all position required documentation, including food temperature pre-service checklist, dishware temperature log, pots & pans temperature log and cart delivery log. Completes temperature strip documentation in dish room and pots and pans areas as required.

•

Follows all sanitation and safety policies when washing dishes and pots and pans to ensure compliance with health department regulations. Distributes clean trays, silverware and dishes to cafeteria and trayline areas. Utilized appropriate PPE to ensure compliance with Infection Control and safety policies when ware washing.

•

Consistently completes position specific daily/weekly/monthly cleaning checklists following all designated procedures. Empties garbage as assigned and disposes of broken glass appropriately. Stocks station as needed for next shift.

•

Demonstrates a commitment to improving patient satisfaction with meal service by reporting food quality and temperature issues immediately to a member of the department leadership team for resolution. Participates in test tray and food quality sampling as a part of overall Quality Assurance Plan.

•

Performs all aspects of job in an environment that optimizes patient, customer and environmental safety and in accordance with applicable laws, regulations and compliance efforts. Maintains confidentiality of position required information. Completes other duties as assigned.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.

X

Non-Clinical

JOB REQUIREMENTS

Serve Safe Food Handler certification required to be completed within 30 days of hire.

Required

•

Good oral communication and customer service skills.

•

Ability to effectively and respectfully interact with staff and the public within the organization.

•

Ability to effectively deal with disgruntled customers and resolve complaints.

•

Successful completion of annual job specific competencies and skill verification tools.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Standing

X

Walking

X

Climbing

X

Bending

X

Crouching

X

Pushing / Pulling

X

Carry

X

Fine Hand / Eye Coordination

X

Color Discrimination

X

Hearing Ability

X

Lifting / Lowering 1 -15 lbs.

X

15 - 30 lbs.

X

30 - 50 lbs.

X

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Concentration on Detail

X

Attention Span of 1 + Hours on a Task

X

Ability to Remember Multiple Tasks

X

Oral Communication

X

Written Communication

X

Exposure to Blood and Body Fluids

X

Exposure to Toxins, Cytotoxins, Poisons

X

Exposure to Extreme Heat, Cold, Temp Fluctuations

X

Exposure to Hazardous Chemicals

X

Exposure to Radiation

X

Other - Working with patients in crisis who may be volatile and potentially violent.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.