NI-Coordinator, Patient Food Service

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

10/3/2021

Entity:

Illinois

Job Code:

NI-7002AC

Job Title:

NI-Coordinator, Patient Food Service

Exemption Status:

Non-Exempt

JOB SUMMARY

Performs a variety of clerical and technical tasks to support patient/client nutrition care plans.  Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System initiatives.

MAJOR RESPONSIBILITIES

•

Processes patient’s diet information utilizing health system telephone and computerized communications systems efficiently and effectively ensuring accurate patient/client care following department policy. Generates a variety of daily clinical and financial reports in accordance with established guidelines.

•

Maintains departmental patient billing kardexes ensuring accurate meal assembly, nutrition and accounting information.

•

Distributes, assists and collects menus and satisfaction survey from patients in accordance with department policies.

•

Prepares and distributes nourishments, snacks, tube feeding products and pediatric formulas following department protocols. Managers patient care unit floor stock program.

•

Communicates pertinent patient food intake information to clinical dietician. Tallies food count of appropriate items before each meal.

•

Monitors patient tray assembly, distribution, retrieval and ware washing activities in accordance with department policy ensuring completion of pre-service tray line checklist and temperature logs. Functions in a bad capacity absence of supervision.

•

Performs all aspects of job in an environment that optimizes patient, customer and environmental safety and in accordance with applicable laws, regulations and compliance efforts. Notifies appropriate resource of issues requiring intervention beyond capabilities.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.

X

Non-Clinical

JOB REQUIREMENTS

Previous clerical and/or supervisory experience preferred in food service setting.

Preferred

Certification from the State of Illinois Food Service Sanitation.

Preferred

Serve Safe Food Handler certification required to be completed within 30 days of hire.

Required

•

Familiarity with a variety of computer systems and ability to type 40 wpm.

•

Ability to effectively interact and communicate with all levels of staff and with patients, visitors and members of the community.

•

Ability to respond to and resolve customer complaints.

•

Successful completion of annual job specific competencies and skill verification tools required.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Standing

X

Walking

X

Climbing

X

Bending

X

Crouching

X

Pushing / Pulling

X

Carry

X

Fine Hand / Eye Coordination

X

Color Discrimination

X

Hearing Ability

X

Lifting / Lowering 1 -15 lbs.

X

15 - 30 lbs.

X

30 - 50 lbs.

X

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Concentration on Detail

X

Attention Span of 1 + Hours on a Task

X

Ability to Remember Multiple Tasks

X

Oral Communication

X

Written Communication

X

Exposure to Blood and Body Fluids

X

Exposure to Toxins, Cytotoxins, Poisons

X

Exposure to Extreme Heat, Cold, Temp Fluctuations

X

Exposure to Hazardous Chemicals

X

Exposure to Radiation

X

Other - Working with patients in crisis who may be volatile and potentially violent.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.