NI-Scheduler, Surgery

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

8/25/2026

Entity:

Illinois

Job Code:

NI-4366CL

Job Title:

NI-Scheduler, Surgery

FLSA Exemption Status:

Non-Exempt

JOB SUMMARY

Retrieves orders, coordinates surgeries with patients, providers, facilities and representatives.  Schedules appointments, maintains/updates patient demographics and financial information as required.  Coordinates with other providers as needed (surgical assists, vendors, Pediatricians and Hospitalists).  Preauthorizes procedures, coordinates PCP clearances, and completes various forms of paperwork (pre authorizations, consent forms, family leave act paperwork).

ESSENTIAL DUTIES

•

Retrieves orders for all surgeries utilizing necessary equipment and systems in accordance with policy and procedures and scheduling guidelines. Requests reservations for PAT pre op program.

•

Coordinates surgery schedules, accommodating physician’s time needs ensuring a smooth and efficient flow and progression of scheduled cases. Continually audits schedule for workability and correct time calculations Maintains block allocations and scheduling of open times.

•

Efficiently coordinates scheduling of procedures with other departments, providers, facilities, insurance companies as needed. (Hospitalists, Pediatricians, RASC, Hospital Surgical Department, Radiology, etc).

•

Confirms and updates patient demographic, insurance and financial information and enters it in EPIC as needed.

•

Schedules surgery appointments into the EPIC system. Prints copies of schedules as requested.

•

Completes necessary paperwork. (pre authorizations, consents, checklists, family leave act, etc,).

•

Communicates with patient (fax, email, and or phone) regarding final details of surgical information.

•

Assists Patient Accounts with any required information needed for billing.

•

Assists Medical Receptionists as needed.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Non-Clinical

JOB REQUIREMENTS

No minimum education required.

Required

High school diploma, GED, or equivalent.

Preferred

Previous experience in a customer service environment.

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

•

Excellent verbal, written, organizational and critical decision making skills.

•

Must be able to read, write legibly and communicate effectively.

•

Ability to handle multiple tasks simultaneously.

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Good interpersonal skills and ability to deal with all levels of staff within the organization, providers and community under varied conditions.

•

Ability to operate a variety of general office equipment and use of a computer.

•

Successful completion of annual job specific competencies and skills verification tools required.

•

Must demonstrate excellent customer service skills as well as verbal and nonverbal communication using the AIDET method.

•

Computer skills.

•

Knowledge of OBGYN Services preferred.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Standing

X

Walking

X

Climbing

X

Bending

X

Crouching

X

Pushing / Pulling

X

Carry

X

Fine Hand / Eye Coordination

X

Color Discrimination

X

Hearing Ability

X

Lifting / Lowering 1 -15 lbs.

X

15 - 30 lbs.

X

30 - 50 lbs.

X

Over 50 lbs.

UW Health does not require nor does it expect that its employees lift more than 50 lbs unassisted.  Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift.  Employees in patient care areas are expected to utilize mechanical lifts and adhere to the “Use of Mechanical Lifts (Liko)” policy in the Patient Services Policy and Procedure Manual.

Concentration on Detail

X

Attention Span of 1 + Hours on a Task

X

Ability to Remember Multiple Tasks

X

Oral Communication

X

Written Communication

X

Exposure to Blood and Body Fluids

X

Exposure to Toxins, Cytotoxins, Poisons

X

Exposure to Extreme Heat, Cold, Temp Fluctuations

X

Exposure to Hazardous Chemicals

X

Exposure to Radiation

X

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.