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HRTMS Job Description Management

NI-Representative, Delivery

J o b D e s c r i p t i o n

JOB INFORMATION
Effective Date:	7/15/2025
Entity:	Illinois
Job Code:	NI-3116HH
Job Title:	NI-Representative, Delivery
FLSA Exemption Status:	Non-Exempt
JOB SUMMARY
Responsible for the timely and safe delivery of patient medications, supplies, and equipment to Home Infusion clients in accordance with UW Health Northern Illinois (UWHNI) policies. Serves as a critical link between UWHNI and the patients we serve, ensuring continuity of care through accurate, compassionate, and professional service. Participates in continuous quality improvement activities and educational experiences in support of UWHNI philosophy and objectives, as well as Health System initiatives.

ESSENTIAL DUTIES

•	Securely transports medications, medical equipment, and supplies to patient homes in compliance with UWHNI guidelines.
•	Coordinates efficient delivery and pickup routes to meet established time frames.
•	Maintains accurate documentation and assist patients or family members in completing required forms.
•	Safeguards the integrity of medical deliveries by preventing spoilage, contamination, or loss.
•	Performs routine vehicle inspections and preventative maintenance to ensure safe operation.
•	Reports any incidents or damage to delivery vehicle to Manager and appropriate authority if necessary in a timely fashion per UWNI guidelines.
•	Performs all aspects of care in an environment that optimizes patient and environmental safety and in accordance with applicable laws, regulations and compliance efforts.
•	Properly handles and transports biohazard waste in accordance to state and federal regulations.
•	Supports internal team by assisting in stocking and organizing supplies as needed.
•	Cleans and maintains durable medical equipment (DME) as requested, ensuring items are ready for safe patient use.
•	Provides courteous, respectful interactions during delivery to support patients and families.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned. ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

Age Specific Competency (Clinical jobs only)
X	Non-Clinical

JOB REQUIREMENTS

Education
Education Level	Education Details	Required/ Preferred

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY.

Knowledge, Skills, and Abilities
•	Successful completion of annual job specific competencies and skill verification tools required.
•	Strong organizational skills and attention to detail.
•	Excellent communication and interpersonal skills.
•	Ability to handle sensitive healthcare items with discretion and care.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demand	Continuous Over 70%	Frequent 40% - 69%	Occasional 15% - 39%	Rarely Up to 15%
Standing		X
Walking		X
Climbing		X
Bending		X
Crouching		X
Pushing / Pulling		X
Carry		X
Fine Hand / Eye Coordination		X
Color Discrimination			X
Hearing Ability	X
Lifting / Lowering 1 -15 lbs.		X
15 - 30 lbs.		X
30 - 50 lbs.			X


Over 50 lbs.	UW Health does not require nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the “Use of Mechanical Lifts (Liko)” policy in the Patient Services Policy and Procedure Manual.

Physical Demands
While performing the duties of this job, the associate is required to work within the selected working environments.
Physical Demands	Continuous Over 70%	Frequent 40% - 69%	Occasional 15% - 39%	Rarely Up to 15%
Concentration on Detail		X
Attention Span of 1 + Hours on a Task			X
Ability to Remember Multiple Tasks		X
Oral Communication		X
Written Communication			X

Physical Demands
Physical Demands	Continuous Over 70%	Frequent 40% - 69%	Occasional 15% - 39%	Rarely Up to 15%
Exposure to Blood and Body Fluids		X
Exposure to Toxins, Cytotoxins, Poisons				X
Exposure to Extreme Heat, Cold, Temp Fluctuations			X
Exposure to Hazardous Chemicals		X
Exposure to Radiation				X
Other - travels to client homes within local geographic area	X

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.
THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.