NI-Manager II, MSO Operations

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

2/26/2016

Entity:

Illinois

Job Code:

NI-1076CL

Job Title:

NI-Manager II, MSO Operations

Exemption Status:

Exempt

JOB SUMMARY

Manages staff and Clinic resources ensuring physician and customer satisfaction, compliance and attainment of financial targets. Works closely with physicians to establish and implement departmental mission, goals, strategic plans and objectives that support the Health System mission.

MAJOR RESPONSIBILITIES

•

Manages operations and the delivery of patient care within the Unit/Clinic. Formulates department goals, objectives and strategic plans that integrate the organization’s values, service excellence philosophy and assure overall compliance with regulatory, safety, security, accrediting body and hospital standards.

•

Monitors staff resource utilization, including preparing and reviewing daily staff schedules, addressing short term fluctuations and assigning daily work and/or patient assignments.

•

Integrates acquired or relocated physician practices as necessary and recommends Unit renovations and changes soliciting information from staff, manager and physicians which improve customer service, profitability and/or physician efficiency.

•

In conjunction with physicians and staff prepares and monitors department operating and capital budgets and analyzes monthly variances.

•

Oversees department staff education and performance evaluation process ensuring competence and compliance with department and hospital rules and regulations and human resource policies. Maintains an environment that promotes positive change strategies and individual growth.

•

Monitors and evaluates operational, financial and clinical outcomes and customer satisfaction making appropriate structural changes and communicating issues which need to be addressed to management, staff and physicians.

•

Maintains inventory analysis system ensuring appropriate use of supply and equipment resources within established budgetary parameters.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.

X

Non-Clinical

JOB REQUIREMENTS

Bachelor's Degree

Required

At least three years management experience.

Required

•

Manages multiple clinics, higher percentage of encounters, staff, providers, operating expense budget and revenue.

•

Excellent judgement, problem solving, and communication skills.

•

Strong leadership, analytical and organizational skills.

•

Knowledge of clinic operations and familiarity with principles of employee development.

•

Familiarity with computer programs and system applications.

•

Ability to effectively interact and communicate with all levels of staff within the organization and community.

•

Successful completion of annual job specific competencies and skill verification tools required.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Standing

X

Walking

X

Climbing

X

Bending

X

Crouching

X

Pushing / Pulling

X

Carry

X

Fine Hand / Eye Coordination

X

Color Discrimination

X

Hearing Ability

X

Lifting / Lowering 1 -15 lbs.

X

15 - 30 lbs.

X

30 - 50 lbs.

X

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Concentration on Detail

X

Attention Span of 1 + Hours on a Task

X

Ability to Remember Multiple Tasks

X

Oral Communication

X

Written Communication

X

Exposure to Blood and Body Fluids

X

Exposure to Toxins, Cytotoxins, Poisons

X

Exposure to Extreme Heat, Cold, Temp Fluctuations

X

Exposure to Hazardous Chemicals

X

Exposure to Radiation

X

Other - Working with patients in crisis who may be volatile and potentially violent.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.