Hospital Dev Spec

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

5/19/2026

Entity:

Wisconsin

Job Code:

850010

Job Title:

Hospital Dev Spec

FLSA Exemption Status:

Exempt

Management Level:

Individual Contributor

JOB SUMMARY

The Hospital Development Specialist (HDS) is responsible for improving donation-related processes and outcomes across assigned hospitals through data-informed performance improvement initiatives, regulatory compliance efforts, and strategic partnership development. This role partners with healthcare teams to improve donor referral timeliness, authorization, and conversion outcomes through hospital engagement, quality improvement, education, and alignment with CMS Conditions for Coverage. The HDS fosters communication and maximizes the opportunity to give the gift of life by enriching a network of relationships, coordinating hospital-based quality improvement (QI) and donation performance initiatives, supporting policy and protocol development, and educating hospital staff.

The HDS serves as a key partner and quality assurance and performance improvement (QAPI) liaison, translating data into actionable strategies through targeted interventions that drive measurable improvements in donor referral, authorization, and conversion. Strong collaboration and effective communication between the HDS, referring hospitals, and UW OTD teams is essential to maximize donation opportunities and patient impact.

ESSENTIAL DUTIES

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Serve as the primary relationship and liaison for assigned hospitals within UW OTD’s designated service area regarding donation-related activities including updates on UW OTD practices, regulatory changes and organizational initiatives impacting hospital operations and ensuring practices align with regulatory requirements and performance improvement goals.

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Build a strong and visible presence within the hospital to ensure donation programs are prioritized and integrated into routine clinical operations to ensure a smooth transition from referral to organ recovery.

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Through collaboration with leadership, develop strategies to improve referral timeliness and increase conversion of potential donors to actual donors, advancing community access to transplantation.

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Maintains a strong on-site presence (50–75% of time) within assigned hospitals to foster collaborative relationships, support donation initiatives, and enhance program effectiveness; when indicated, provides on-site support during brain death and/or DCD cases to assist with coordination and communication between the hospital and UW OTD.

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Support UW OTD’s compliance with CMS Conditions for Coverage by maintaining hospital engagement strategies, contributing to survey readiness, and ensuring alignment with hospital services, multicultural engagement, and quality improvement standards.

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Provide orientation and guidance to UW OTD staff participating in hospital development activities, with an emphasis on relationship-building, effective communication, QI practices, and adapting to hospital-specific workflows and culture.

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Lead and participate in quality improvement initiatives that span both UW OTD and referring hospital workflows, including data analysis, intervention planning, and evaluation of outcomes in alignment with appropriate standards.

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Develop and manage annual donation assessments and strategic engagement plans based on hospital classification, ensuring progress toward regulatory compliance and identified conversion rates.

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Facilitate structured After Action Review (AAR) discussions with internal and hospital stakeholders following actual or potential donation cases to identify successes, gaps, and improvement opportunities.

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Communicate relevant hospital feedback, donor family insights, risks, AAR findings, and performance observations to leadership to inform strategic planning and service delivery during the donation process.

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Coordinate and actively participate in administrative, performance review, and interdisciplinary meetings within referring hospitals to advance donation integration and accountability.

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Maintains accurate documentation for assigned hospitals, including activity logs, hospital preferences, policies, and hospital-specific documents (e.g., Letters of Agreement, Statline reports), ensuring resources remain current and aligned with regulatory requirements.

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Participate in organizational initiatives, special events, and continuous professional development to advance program effectiveness.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Non-Clinical

JOB REQUIREMENTS

Bachelor's Degree

in healthcare, marketing, communications, business, or other relevant field

Required

Master's Degree

in healthcare, marketing, communications, business, or other relevant field

Preferred

2 years

of experience in quality improvement, hospital or healthcare outreach, strategic planning, or program/project management within healthcare settings or community-based organizations. Experience should include public speaking and the ability to facilitate data-driven improvement or education initiatives

Required

1 year

of progressively responsible experience in transplant, organ procurement, or hospital-based end-of-life care (e.g., ICU, ED, palliative care)

Preferred

Valid WI Driver’s license and current auto insurance

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

•

Ability to implement change in a positive, sensitive and forward-thinking manner

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Strategic thinking, planning and problem-solving with ability to act decisively at the right time

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Ability to develop goals and objectives while balancing priorities

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Self-starter with a willingness to try new ideas

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Effective persuasion and negotiation skills with ability to create win/win solutions and relationships

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Effective interpersonal skills and ability to build collaborative alliances and teams

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Effective ability to ensure a high level of customer satisfaction

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Flexibility and receptiveness to new and different opinions/ideas

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Ability to effectively deal with conflict management and the skill to anticipate and bring issues to resolution.

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Strong organization, planning, scheduling and project management skills

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Ability to develop and analyze options, recommend solutions to solve complex problems and issues

•

Strong verbal, written communication and group presentation skills

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

☒

Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☐

Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.

20-50#

10-25#

Negligible-10#

☐

Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.

50-100#

25-50#

10-20#

☐

Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.