Manager Social Work

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

12/1/2022

Entity:

Wisconsin

Job Code:

841004

Job Title:

Manager Social Work

FLSA Exemption Status:

Exempt

Management Level:

Manager/Program Director

JOB SUMMARY

The Manager, Social Work is responsible for the provision of social work services within UW Health. This position provides direction and leadership to ensure UW Health meets the "Quadruple Aim" of high-quality patient care, improved population health within an effective cost structure and provider and employee satisfaction. Principle responsibilities include operations, establishing and maintaining clinical standards of care, managing staff and resources, facilitating research and education and maintaining compliance with all policies, procedures, and regulations. The role establishes quality improvement efforts to support the delivery of patient and family focused care and knowledge-based decision-making as the framework for superior delivery of care. The Manager, Social Work facilitates communication, coordination, and collaboration among disciplines regarding identification, planning and provision of high-quality, cost-effective care. They effectively form collaborative cross-functional relationships to advance social work expertise across the organization. The manager is a resource within the institution and to the community in their areas of expertise. Additionally, the manager engages in external networking and benchmarking to promote social work best practice. 

ESSENTIAL DUTIES

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Management of day-to-day operations and coordination of work.

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Analyzes clinical practice and identifies opportunities to increase quality, safety, effectiveness, and efficiency.

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Identifies clinical indicators to measure, evaluate and improve care.

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Oversees compliance with clinical practice guidelines, including professional ethics, clinical documentation and case consultation review and support.

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Oversees the completion/monitoring of staff competencies.

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Develops a strong, collaborative relationship with provider partners.

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Assures compliance with applicable Social Work standards and regulatory body accreditations.

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Provides leadership for social work and other healthcare providers who deliver care.

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Responsible for recruitment, retention, performance reviews and professional development related to aligned clinical staff.

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Organizes and leads the delivery of social work care for designated patient care areas.

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Identifies and establishes clinical learning opportunities for students in social work education programs, monitoring student performance in conjunction with educational curriculum support.

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Directs and evaluates the department’s work force in terms of overall staffing and scheduling.

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Delegates authority to staff at the appropriate times.

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Develops staffing models in conjunction with patient care needs.

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Prepares operating budgets, including volume projections, and expense, and revenues estimates.

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Analyzes and monitors actual budget performance and addresses variances.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Clinical

(Select all that apply)

JOB REQUIREMENTS

Master’s Degree in Social Work.

Required

Post-Master’s degree, five (5) years social work experience, including two (2) years of health care social work experience.

Required

Progressive leadership experience in leadership and management.

Preferred

Experience leading change in healthcare.

Required

Experience in process improvement and quality improvement principles.

Required

Licensed in the state of Wisconsin as a Licensed Clinical Social Worker (LCSW).

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

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Excellent interpersonal communication, problem solving and conflict resolution skills.

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Demonstrated effectiveness in working within a team-based model.

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Analytical decision-making skills necessary to quickly assess and resolve complex logistical, technical, and patient care problems and issues.

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Ability to train, motivate and supervise staff.

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Ability to build collaborative relationships across the system.

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High emotional intelligence, as evidence by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.

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Ability to work independently and prioritize workload to complete projects with minimal direction.

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Demonstrated ability to facilitate meetings, negotiate with and influence others.

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Advanced communication skills.

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Visual and oral presentation development, ability to create and present reports, and proposals related to details of the program including workflows, case load, intervention, outcomes, etc.

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Ability to learn and perform computer and application skills necessary to role.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

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Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

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Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

20-50#

10-25#

Negligible-10#

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Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

50-100#

25-50#

10-20#

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Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.