RN Clinical Program Coordinator - Sickle Cell Care

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

6/26/2026

Entity:

Wisconsin

Job Code:

790017

Job Title:

RN Clinical Program Coordinator - Sickle Cell Care

FLSA Exemption Status:

Non-Exempt

Management Level:

Individual Contributor

JOB SUMMARY

The Clinical Program Coordinator – Sickle Cell Care (CPC-SCC) is a registered nurse who is accountable for effective coordination of the sickle cell patient with their outpatient and inpatient care. This position systematically triages patients based upon clinical problems and educational needs, provides coordination of care for the patient, and is also a resource to clinic staff in regard to the direct provision of care.  

The CPC-SCC is an active member of the multidisciplinary team and collaborates in the development, execution and evaluation of the multidisciplinary plan of care.  The incumbent considers factors related to ethics, safety, effectiveness and cost in planning and delivering care. 

The CPC-SCC establishes goals and strategies for meeting the continuing care needs of the patient, family, and/or other care provider.  The incumbent provides care in collaboration with other nursing staff members and works with clinical research personnel to integrate research into patient care as appropriate.

The CPC-SCC demonstrates knowledge of and participates in improving organizational performance activities.  The incumbent acquires and maintains knowledge in sickle cell disease nursing practice and assumes responsibility for the professional development of self, other nursing staff and students.

The CPC-SCC works with the team to assure that systems of care are in place for patients to move across the continuum of care. This includes development of patient care protocols, order sets, and systems that allow care to take place in an effective and efficient manner. This position also puts systems in place to evaluate the effectiveness of patient care.

ESSENTIAL DUTIES

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The Clinical Program Coordinator – Sickle Cell Care maintains a significant presence in the hematology clinic. The incumbent maintains an independent practice with patients based on an established plan of care under the supervision of the Sickle Cell disease MD and Nurse Practitioner.

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Assists patients and families as they receive care from different specialties. This includes arranging follow up to ensure smooth transitions from service to service, communicating with referring providers regarding changes in medication or planned procedures, ensuring medical information/records transferred appropriately, scheduling consults/procedures with other services and ensuring they occur as scheduled.

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Facilitates the evaluation of new patients to the sickle cell disease clinic by obtaining, consolidating, and synthesizing patient care records and imaging prior to the appointment, to optimize the consultation time at UWHC.

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Collaborates with inpatient and outpatient hematology teams to facilitate patient transitions before and after hospitalization. Communicates with infusion nursing staff, sickle cell hematology teams, primary care and ED teams, and others as needed to follow up on care plans.

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Follows up on care plans with a focus on symptom management after clinic visits with phone call or in person visits.

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Supports patients and families in overcoming barriers to care and facilitates successful clinic visits through appointment reminders, arranging transport and/or use of video visits as appropriate.

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Ensures proper procedures are followed for sickle cell disease and pain management.

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Supports coordination of tests/labs/ordering at appropriate intervals.

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Facilitates arrangement of infusions for Sickle Cell Patients.

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Coordinates and facilitates joint sickle cell care for pregnant patients with Ob/Gyn providers

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Supports effective communication between providers for patients that have been admitted for acute care.

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Integrates nursing interventions into the multidisciplinary plan of care, incorporating appropriate standards of care and practice and patient outcomes.

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Implements safe, competent, and efficient patient care within policies, procedures and standards, and interventions as noted on the multidisciplinary plan of care.

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Assists in the development of a patient intake, follow up and triage workflow for sickle cell patients.

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Evaluates patients’ families’ responses to care based upon the effectiveness of nursing interventions/actions in relationship to established outcomes and consults with medical staff, case manager, and support staff regarding clinical variances and recommended changes to the plan of care.

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Reviews medications with patients and families and educates as needed to maximize compliance with medication treatment plan.

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Collaborates with social work to ensure various needs of sickle cell patients are met.

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Identifies learning needs of patients/families and teaches by adapting standard information to provide individualized and comprehensive teaching learning. Utilizes the resources of the Learning Center as appropriate to meet identified patient, family and/or care giver needs. Patient education will incorporate new treatment starts, action plan for pain, red flag symptoms, non-pharmacologic strategies etc.

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Ensures that patient and family demonstrate knowledge of health status, treatments, symptom management, skills, medications, and adaptive behaviors gained as a result of teaching interventions.

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Contributes to educational initiatives to increase sickle cell knowledge and support bias reduction strategies for health care providers and staff.

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Performs systematic nursing assessment, follow up on patient outcomes (if they move to another health care system, notification of deaths) with the team. Interprets overt and subtle data to determine physiologic or psychological risk.

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Serves as an advocate for SCD patients at UWCH and beyond.

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Documents information which leads to insights or the solutions of usual patient problems, the response to and the outcomes of care provided. Documents in accordance with UWHC policies and procedures.

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Supports community outreach interventions and builds partnerships with community health organizations.

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Demonstrates knowledge of research findings related to treatment of pain in sickle cell disease.

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Incorporates changes in practice to reflect new advances and ensures effectiveness of interventions.

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Contributes to the learning experience of students in cooperation with the instructor and other staff.

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Shares knowledge gained through participation in continuing education activities.

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Performs additional duties as assigned.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Clinical

Will provide all patients age and culturally appropriate assessment/screening and interpretation of clinical and laboratory data. Develops and implements age appropriate interventional plans of care including education within the parameters of their position responsibilities and licensure

JOB REQUIREMENTS

Bachelor's Degree

in Nursing

Preferred

2 years

of relevant nursing experience

Required

Experience in teaching patient and families

Required

Registered Nurse, Licensed in the State of Wisconsin

Required

Basic Life Savings (BLS)

Upon Hire

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

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Knowledge of quality improvement and standards of care within practice area

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Excellent communication and organizational skills

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Interest in advocacy and health care disparities

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☒

Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

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Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.

20-50#

10-25#

Negligible-10#

☐

Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.

50-100#

25-50#

10-20#

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Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.