Dermatology Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

2/1/2024

Entity:

Wisconsin

Job Code:

542010

Job Title:

Dermatology Supervisor

FLSA Exemption Status:

Exempt

Management Level:

Supervisor/Program Manager

JOB SUMMARY

The Dermatology Supervisor provides supervision of Dermatology Medical Assistants (MA).  The supervisor will be highly engaged in practice standardization across all Dermatology and Mohs sites. This role is responsible for ensuring the effective operation of the day to day activities of the Medical Assistant staff in the clinic, including planning, organizing, scheduling, training, and staff development. This role is responsible to ensure MA clinical competencies are met at the highest quality. The Supervisor will be a clinical role model displaying competency in all MA patient care clinical procedures and responsibilities.

ESSENTIAL DUTIES

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Supervise the daily operations of Medical Assistant staff and others as requested: direct, train, and coordinate staff, review employee performance, and apply UW Health work standards to daily operations.

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Serve as an escalation point for patient issues and questions.

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Recommend and implement guidelines and workflows for the department, focusing on continuous process improvement, waste elimination, and supervising MA standard work to ensure adherence to organizational and regulatory audits (handwashing, temperature monitoring, supply outdates etc).

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Establish consistent MA clinic workflows across all department clinics.

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Oversee the education of staff, including new employee orientation, competency assessments, and ongoing education programs across all areas of responsibility. Identify focus areas for competency assessments. Provide training opportunities addressing areas highlighted by these assessments.

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Monitor policy and procedure updates to identify updates that are applicable to team members. Apprise staff of applicable changes.

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Assure point of care testing regulatory compliance and lead the department in laser safety compliance.

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In collaboration with Clinic Manager, assist staff in implementation of organizational, quality improvement, and regulatory changes; monitor and analyze the impact of change.

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Participate in the hiring and onboarding of new MA staff and participate in teaching and demonstrating clinical responsibilities in conjunction with other MA staff.

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Maintain direct patient care skills to assist in staffing as needed.

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Collaborate and engage with Dermatology Clinic Managers to meet department goals

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Participate in internal and UW Health meetings and work per Clinic Manager approval.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Clinical

(Select all that apply)

JOB REQUIREMENTS

High School Diploma

Or equivalent

Required

Completion of an accredited Medical Assistant program or licensure as an LPN
Bachelor’s degree in Healthcare, Business Administration, or other relevant field

Preferred

3 years

of progressive leadership responsibilities with experience working in a health care related field

Required

Supervisory experience in health care clinic operations

Preferred

Certified as CMA, RMA or CCMA or eligible for certification

Preferred

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

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Knowledge of EPIC workflows

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Knowledge of basic patient care principles and practices

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Thorough knowledge of computer systems and the ability to effectively utilize software applications including spreadsheet development and database development and management.

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Excellent verbal and written communication skills

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Knowledge of medical terminology

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Knowledge of or ability to learn UWH policies and procedures

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Evidence of excellent organizational and time management abilities. Experience developing schedules, work assignments, work rules and policies is essential

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Ability to provide excellent customer service

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Ability to work and communicate effectively, both verbally and in writing, with a variety of individuals including nurses, physicians, patients and their families

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Knowledge of and ability to use computers

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Ability to work under pressure in stressful environment and make decisions

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Effective leadership abilities. Ability to provide leadership, guidance and direction to support staff

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☒

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

20-50#

10-25#

Negligible-10#

☐

Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

50-100#

25-50#

10-20#

☐

Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.