HRTMS Job Description Management
| Spec Control & Rec Tech Lead J o b D e s c r i p t i o n | | |
JOB INFORMATION | Effective Date: | 5/1/2021 | Entity: | Wisconsin | Job Code: | 510023 | Job Title: | Spec Control & Rec Tech Lead | FLSA Exemption Status: | Non-Exempt | Management Level: | Individual Contributor | JOB SUMMARY | | | The UW Health Specimen Control & Receiving Technician Lead is an advanced position responsible for leading other Specimen Control & Receiving Techs, receiving specimens and research kits into the laboratory, checking specimens and requisitions for correct labeling and appropriateness, entering tests into the Laboratory Information System, processing specimens, and loading them onto instruments or directing them to the appropriate workstation, technologist, or storage area. In addition, the technician is also responsible for daily checklist duties which may include basic instrument and equipment maintenance (temperatures, monitoring reagents) and clerical duties (filing, mailing, faxing). The Specimen Control & Receiving Technician Lead is differentiated from the Specimen Control & Receiving Technician level in its technical expertise, decision-making autonomy, and troubleshooting independence. In addition, the Specimen Control & Receiving Technician Lead is involved in more advanced training and leading of other staff. Problems encountered are of a moderate degree of complexity but may require innovation because reference sources and subject matter experts are not always readily available. Depending on the laboratory, the incumbent may interact daily with pathologists, residents, physicians, technologists, clinical staff, nursing unit personnel, couriers, outside clients and patients. This position operates under minimal supervision and requires a high degree of organizational skill and ability to multi-task. | | | | | | | | |
• | Receive specimens and carefully check paperwork for accuracy and completeness, including appropriate documentation of medical necessity. Contact ordering source if any information is incomplete. | • | Monitor specimen identification using the laboratory’s specimen identification policies. Resolve problems and complete documentation as required. | • | Process test requests with accompanying specimens and enter orders as required. Use established policies and procedures for specimen acceptability and troubleshoot or clarify questions regarding specimen integrity. | • | Process specimen by placing on instrument, giving to technologist, or placing in appropriate storage area. | • | Prepare and return blood components and tissues following patient and product identification procedures. | • | Troubleshoot laboratory’s defined equipment and document system error codes. | • | Respond to telephone requests regarding add on tests, patient results, availability of products, and department procedures. Refer calls to technologists when appropriate. | • | Practice universal safety precautions according to hospital policy and procedures at all times (e.g. use of gloves, lab coat, and other Personal Protective Equipment). | • | Create and queue reference laboratory test batches. | • | Perform waived tests according to laboratory procedure. | • | Retrieve lab computer reports as necessary. | • | Operate pneumatic tube system as needed. | • | Complete daily checklists, instrument logs, and restock and order supplies as necessary. | • | Perform routine instrument maintenance as required. | • | Train Specimen Control & Receiving Technicians, Medical Technologists, Cytotechnologists, students, and other healthcare professionals within the scope of their responsibilities. | • | Communicate training needs and materials to manager. | • | Resolve issues using advanced knowledge of the laboratory computer programs. | • | Re-prioritizes daily goals and changes work assignments as necessary. | • | Use advanced knowledge to evaluate tests requested and processing knowledge. | • | Assist in troubleshooting problems and processes. | • | Suggest changes to policies and procedures used to perform work in the area. | • | Communicates with ordering source about complex problems with specimens or orders. | • | Make appropriate and autonomous decisions within the scope of processing duties. | • | Responds to customer complaints. | • | Act as an information resource for any questions related to specimen processing work area. |
As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned. ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS. |
Age Specific Competency (Clinical jobs only) | X | Non-Clinical | | | | | | | | | |
Education | Education Level | Education Details | Required/ Preferred | | High School Diploma | or equivalent | Required | | | Some post-secondary education in a healthcare or a related science field that may include course work in Medical Laboratory Technician, Cytotechnologist, Histotechnician or Medical Laboratory Scientist degree/certification | Preferred | | | | | | | | |
Experience | Experience | Experience Details | Required/ Preferred | | 1 year | healthcare or laboratory related work experience | Required | | 2 years | of laboratory experience | Preferred | | | | | | | | |
Licenses & Certifications | Licenses/Certification Details | Time Frame | Required/ Preferred | | Medical Laboratory Assistant (MLA) certification (American Society for Clinical Pathology) or other related certification | | Preferred | | | | | | | | |
LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. |
Knowledge, Skills, and Abilities | • | Demonstrated high level communication skills and the ability to maintain good interpersonal relationships with co-workers and clients. | • | Demonstrated ability to organize and prioritize work. | • | Demonstrated problem identification and resolution skills. | • | Demonstrated strong attention to detail. | • | Demonstrated ability to work independently. | • | Knowledge of laboratory medicine and universal precautions. | • | Knowledge of medical terminology. | • | Knowledge of laboratory testing & accreditation requirements | | | |
PHYSICAL REQUIREMENTS/WORKING CONDITIONS |
| Physical Demand Level | Seldom/Occasional Up to 33% of the time | Frequent 34%-66% of the time | Constant 67%-100% of the time | ☐ | Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met. | Up to 10# | Negligible | Negligible | ☒ | Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree. | up to 20# | Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls. | Negligible or constant push/pull of items of negligible weight | ☐ | Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. | 20-50# | 10-25# | Negligible-10# | ☐ | Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. | 50-100# | 25-50# | 10-20# | ☐ | Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds. | Over 100# | Over 50# | Over 20# |
Other - list any other physical requirements or bona fide occupational qualifications not indicated above: | |
| Over 50 lbs. | UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual. | | | |
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position. | THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position. |
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