• | Performs moderately complex diagnostic tests and limited high complexity testing. |
• | Reviews select policies as required (i.e., annual review). Recommends policy changes and assists with communication of policy changes to testing staff. |
• | Participates in survey readiness activities. Assist manager in development and oversight of survey activities. |
• | Recommends and implements process improvements. |
• | Assists with maintenance of procedure manual and communication of changes to testing staff. |
• | Uses knowledge of quality control to review and evaluate test or instrument performance. |
• | Performs preventative maintenance on select laboratory equipment or instruments. Suggests changes to maintenance schedules to meet the needs of the laboratory. |
• | Performs troubleshooting, and with supervision, performs advanced troubleshooting on select laboratory equipment or instruments. Uses problem solving skills when assessing test result accuracy and reliability to identify causes for unexpected test results. Serves as a resource to other staff. |
• | Performs proficiency testing for select procedures. |
• | Participates in all relevant quality assurance activities. |
• | Assists in gathering data for validations on select instrumentation and with guidance, assists in data analysis. |
• | Assists with gathering data for research activities and coordinating communication to testing staff. |
• | Assists with supply inventory using principles of asset management. Follows department budget guidelines when purchasing supplies and equipment. |
• | Understands the impact of testing activities on billing and submission of credits (i.e., cancellation or repeat test due to hemolysis). Provide assistance with billing activities and corrections as required. |
• | Assists with communication and activities to support Laboratory Information Systems and software changes. |
• | Performs phlebotomy on inpatients and/or outpatients, as required. |
• | Provide leadership for the testing, interpretation and reporting of results. |
• | Review quality control for problem identification and troubleshooting. Use quality control statistics and control procedures such as comparison between methods and results from proficiency testing to identify and or correct performance problems. |
• | Serve as the primary technical resource for an area / service. |
• | Evaluate and make recommendations of new technology or process improvements to the Service Team. |
• | Develop and oversee validation/verification studies for new instruments, methods and tests. |
• | Accountable for the oversight of maintenance and performs advanced troubleshooting and problem-solving. Ensures proper instrument calibration and performance. |
• | Oversee the inventory of supplies and reagents and apply principles of asset management. |
• | Assist with the purchasing functions (interact with purchasing, write specifications, call companies, research and evaluate products). |
• | Coordinates workflow to ensure timely reporting of results. |
• | Assists manager in implementing schedule changes. |
• | Assists with gathering quality control data for periodic reviews. Reviews quality control data as requested by manager. |
• | Assist with Proficiency Testing. Reviews Proficiency Testing data and reports data in a timely manner using electronic entry. |
• | Provides assistance in follow-up of Proficiency Testing problems. |
• | Assists with quality assurance activities including Patient Safety Network or variance review. |
• | Serves on laboratory-wide Quality Support and Integration Team as required. |
• | Participates in process improvement teams as assigned. |
• | Provides New Employee Orientation assistance as requested by manager. |
• | With guidance from manager, prepares and presents educational and informative material in and outside of department. |
• | Trains testing staff in select areas of the lab using training materials provided |
• | Participates in the teaching of Medical Laboratory Technician students. Participates in the teaching of Clinical Laboratory Science. |
• | students for select procedures. |
• | Assists with coordinating schedules and gathering data for competency assessments. |
• | Provides training in phlebotomy. |
• | Follows guidelines related to Health insurance Portability and Accountability Act, designed to prevent or detect unauthorized disclosure of Protected Heath Information. |
• | Promotes culture of safety for patients through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. |
• | Participates in the teaching/training of staff and students (e.g. Clinical Laboratory Science students, residents, new employees others). |
• | Communicate regularly with managers to relay problems or concerns. |
• | Assist in the total quality management in all aspects of training, testing and quality review. Assist in quality assurance and proficiency testing activities. |
• | Attend appropriate meetings as assigned. |
• | Participates in continuing education. |
• | Perform additional duties as assigned. |