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Education Level

Education Details

Required/
Preferred

Associate's Degree

in Electronics, Biomedical Engineering, or related field

Two (2) years of related experience would be considered in lieu of degree in addition to experience below

Bachelor's Degree

in Biomedical Engineering

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HRTMS Job Description Management

Biomedical Engineering Technician II

J o b D e s c r i p t i o n

JOB INFORMATION
Effective Date:	5/1/2024
Entity:	Wisconsin
Job Code:	510007
Job Title:	Biomedical Engineering Technician II
FLSA Exemption Status:	Non-Exempt
Management Level:	Individual Contributor
JOB SUMMARY
The Biomedical Engineering Technician II maintains clinical equipment through the effective use of the UW Health Medical Equipment Management Plan. Performs a variety of tasks associated with the installation, maintenance, calibration and repair of biomedical equipment with minimal supervision. Positions at this level are responsible for providing primary support in troubleshooting and repairing sophisticated medical equipment and systems. Servicing this equipment requires considerable knowledge and skill in configuring and troubleshooting computer operating systems and networks. Work is performed independently in various settings including critical patient care areas such as operating rooms and intensive care units as well as bench and in-shop locations. This position keeps accurate records of repairs made and follows up with customers on work performed or scheduled. This position provides training to clinical operators on the correct setup, calibration, and operation of patient care equipment. This position requires the incumbent to be on call during some evenings, weekends and holidays as needed, based upon assigned location and Department needs. An understanding of physiology and medical terminology is necessary in order to communicate with clinical staff on a day-to-day basis. This position may be called upon to evaluate prototypes or new equipment (with little or no printed information available) to ensure the safety of patients and staff in the use and operation of various types of medical equipment.

ESSENTIAL DUTIES

•	Diagnose defective medical equipment and implement repairs without direct supervision in both shop and critical care settings including operating rooms, trauma units, emergency rooms, and various other patient care areas.
•	Keep accurate records of all maintenance activities performed on assigned medical equipment and update the department database of this record of service, completely and promptly.
•	Perform and record preventive maintenance of assigned equipment through periodic performance checks and measurements based on the UW Health Medical Equipment Management Plan.
•	Have a working knowledge of all applicable codes and standards for maintaining medical equipment including those issued by The Joint Commission and other accrediting agencies.
•	Maintain technical skills and be aware of emerging trends in Healthcare Technology Management by periodically attending seminars and reading relevant professional material.
•	Operate sophisticated calibration and test equipment.
•	Repair/calibrate life support and other critical medical equipment and systems such as but not limited to the following: ventricular assist devices, anesthesia machines, mechanical ventilators, electrosurgical units, physiologic patient monitoring equipment, ECG and EEG equipment, Echo vascular ultrasounds, hypothermia units, blood pressure monitors, defibrillators, adult and pediatric heart catheterization lab equipment, electro-physiology lab equipment, mass spectrometer based anesthesia gas analysis system, hemodialysis and peritoneal dialysis systems, lasers, computerized ECG stress test systems, volumetric infusion pumps, diagnostic ultrasound, and holter systems.
•	Install and maintain various devices used to interface critical medical equipment data into the UW Health electronic medical record system (EPIC)
•	Ensure urgent device corrections, and equipment recalls are acted upon in a timely manner to ensure safety of patients, visitors, and staff.
•	Ensure medical equipment involved in or suspected to be involved with adverse patient interactions is processed in accordance with UW Health policy.
•	Perform repairs and configuration updates to the nurse call system / network, including interfaces with middleware, ADT and alarm notification servers and equipment.
•	Perform repairs and configuration of critical care patient monitoring computer systems; central stations, displays, database servers, enhanced web servers, ADT interface servers, alarm prioritizing and routing servers.
•	Coordinate corrective maintenance on selected critical communication systems including emergency room radios, fire / security distributed antenna systems as well as long range and over-head paging systems.
•	Perform and coordinate repairs and configuration of non-invasive cardiology database management and acquisition system including ECG stress testing systems, diagnostic ultrasound, and PACS interfacing equipment.
•	Maintain and configure medical equipment alarm notification equipment, interfaces, and systems.
•	Maintain and configure electronic ICU servers and associated network equipment.
•	Perform repairs and configuration of data capture devices that interface clinical diagnostic and treatment equipment to institutional medical recording and data acquisition systems.
•	Monitor incoming work orders, prioritize work based on criticality and accurately document all work in the department’s computerized maintenance management system (CMMS).
•	Provide outstanding customer service. Contact department customers and provide device repair status and estimated time of return. Resolve customer complaints in a diplomatic and professional manner.
•	Provide guidance to clinical users on proper use and care for diagnostic, treatment and monitoring equipment.
•	Demonstrate correct setup, calibration, and operation of patient care equipment to clinical staff as required.
•	Assist in the installation of medical equipment and systems by collaborating with clinical users in the selection of proper equipment for their needs, determining required infrastructure additions or changes, recommending mounting locations, and working with contractors to ensure proper equipment installation, cable routing, and labeling.
•	Attend OEM training sessions to obtain required equipment certifications and credentialing to perform regulated repair and maintenance of selected medical equipment and systems
•	Provide direction, assistance and give feedback to department interns on various equipment repair activities and procedures when requested.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned. ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

Age Specific Competency (Clinical jobs only)
X	Non-Clinical

JOB REQUIREMENTS

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY.

Knowledge, Skills, and Abilities
•	Thorough knowledge of electronic theory including advanced digital systems.
•	Ability to troubleshoot and repair failures in medical equipment.
•	Thorough knowledge of sophisticated electronic test equipment and applications.
•	Knowledge of physiological and medical terminology.
•	Ability to understand and follow established preventive maintenance procedures.
•	Ability to maintain reports utilizing a computerized maintenance management system (CMMS)
•	Basic knowledge of IT (Information Technology) terminology, setup, and configuration.
•	Strong customer service skills.
•	Ability to diagnose and resolve problems over the telephone using unskilled non-technical or clinical staff for assistance.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

	Physical Demand Level	Seldom/Occasional Up to 33% of the time	Frequent 34%-66% of the time	Constant 67%-100% of the time
☐	Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.	Up to 10#	Negligible	Negligible
☐	Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.	up to 20#	Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.	Negligible or constant push/pull of items of negligible weight
☒	Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.	20-50#	10-25#	Negligible-10#
☐	Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.	50-100#	25-50#	10-20#
☐	Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.	Over 100#	Over 50#	Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:


Over 50 lbs.	UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.
THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.