Security Systems Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

6/24/2026

Entity:

Wisconsin

Job Code:

410067

Job Title:

Security Systems Technician

FLSA Exemption Status:

Non-Exempt

Management Level:

Individual Contributor

JOB SUMMARY

The Security Systems Technician is responsible for the implementation, operation, and functionality of security devices, which may include card access systems, cameras, and the surveillance program across UW Health facilities, which includes hospitals, ambulatory, and business facilities. This position will train department members and approved application users on the usage of security technologies. The Security Systems Technician plans and assists with coordination of security devices for construction projects or as needed and will frequently work with contractors and vendors.

ESSENTIAL DUTIES

•

Responsible for the implementation, operation, and functionality of surveillance cameras. This includes the monitoring of device performance, scanning for vulnerabilities, selecting appropriate devices, and coordinating the installation and replacement of devices across the UW Health system.
Assist Planning, Design, and Construction Project Managers, contractors, and department leaders during construction projects to implement security cameras as appropriate.
Review and understand design documents (drawings, spec sheets, etc.).
Assist with obtaining and creating project proposals for the purchase of surveillance cameras for capital or operational investment.
Collaborate with HR-Employee Relations for employment investigations. Coordinate with Legal, Risk Management, and Pharmacy Services for video assistance or card access reports.
Process video requests from law enforcement to assist with criminal investigations and provide deposition, affidavit, and testimony to law enforcement and/or the court of law as required.
Work closely with Information Services for support of device activation, connection, troubleshooting, and the operational needs and maintenance of the servers that support the surveillance camera recordings.
Administer user setup inside the video management system. Apply camera permissions based on role and approval and define camera views. This includes initial training and support for end users.
Provide operational assistance with surveillance during emergencies or special events.
Assist with approval and processing of security requests.
Develop and maintain policies, processes, and training material.
Assist with maintaining department records and preparation of documents for improvement work, which may include data analysis.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Non-Clinical

JOB REQUIREMENTS

No minimum education required.

High school diploma or equivalent.

Preferred

Associate's Degree

or post-high school training in an Information Technology

Preferred

1 year

experience in the installation and maintenance of video surveillance devices and video management systems or other relevant experience.

Required

3 years

experience in the installation and maintenance of video surveillance devices and video management systems

Preferred

Must possess a current, valid driver’s license issued by the individual’s state of residence.

Required

Must be at least 21 years old and have a minimum of three (3) years of driving experience to operate a Personal Vehicle, Patient/Visitor Vehicle, or standard UW Health Fleet Vehicle.

 ​

Ability to be insured by UW Health’s risk management insurer, which requires (1) a valid Wisconsin driver’s license and (2) successfully passing a driving background check

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

•

Thorough knowledge of exacqVision or similar surveillance system including the ability to install, diagnose, and repair cameras
Ability to read and interpret blueprints, schematics, diagrams, and drawings
Adaptability to changing priorities and timelines
Maintaining required confidentiality with HR and criminal investigations
Ability to recall information and testify in court proceedings
Ability to work independently and be self-motivated
Knowledge of basic IS (Information Systems) and security terminology
Possession of good customer service skills
Effective collaboration skills
Ability to provide direction to contractors and vendors
Excellent oral and written communications, including the ability to write accurate and detailed reports including timelines and recalling actions taken for investigatory purposes.
Knowledge of current crime prevention methods and procedures
Skill with computer systems including spreadsheets, word processing, e-mail, computer-aided dispatch, alarm systems, and access control databases. Proficient with Microsoft Office applications.
Work from and operate aerial lifts and ladders
Familiarity with the operations of maintenance tools and equipment
May require on call work or work outside of normal business operations

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

☐

Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☒

Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.

20-50#

10-25#

Negligible-10#

☐

Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.

50-100#

25-50#

10-20#

☐

Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.