Student Help

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

Entity:

Wisconsin

Job Code:

340004

Job Title:

Student Help

Exemption Status:

Non-Exempt

Management Level:

Student

JOB SUMMARY

UW Health Student employees provide administrative support to an assigned department, assist with a variety of department specific projects, perform research as direct by department management, and perform general customer service responsibilities.

MAJOR RESPONSIBILITIES

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Student employees at UW Health typically perform one or more of the following responsibilities:

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Provide Administrative Support specific to assigned department.

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Assist with departmental projects and initiatives.

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Research topics/ issues related to assigned department.

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Assist in the preparation of presentations.

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Answer phone, greet customers, and provide general customer service.

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Collect and present data/information.

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Perform entry level functions of assigned department.

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Update and audit records, databases, reports, etc.

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Perform other miscellaneous tasks specific to department.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.

X

Non-Clinical

JOB REQUIREMENTS

Current student in a post secondary college or university

Required

Field of study related to department

Preferred

General customer service/ administrative experience or experience in field of study

Required

•

Employee must be able to problem-solve, make decisions, and work independently.

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Employee is expected to offer excellent customer service by being courteous, positive, and sensitive to customer and patient needs.

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Employee is expected to communicate effectively by sending, receiving and responding to information ensuring high level of patient satisfaction.

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Employee is expected to follow UW Health Employee Work Rules and department dress code, sanitation, and safety work standards.

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Excellent verbal and written communications including understanding of English language.

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Ability to work in a team environment.

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Ability to work scheduled shifts.

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Expected to follow work rules, dress code, sanitation, and safety work standards.

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Ability to perform simple math calculations.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☒

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

20-50#

10-25#

Negligible-10#

☐

Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

50-100#

25-50#

10-20#

☐

Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

OR AS DEFINED IN DEPARTMENTAL ADDENDUM

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.