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Intern

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

JOB INFORMATION

Effective Date:

3/1/2023

Entity:

Wisconsin

Job Code:

340003

Job Title:

Intern

FLSA Exemption Status:

Non-Exempt

Management Level:

Student

JOB SUMMARY

The intern position is a project-based learning opportunity. It is designed to challenge the individual's analytical, technical, decision-making, and interpersonal skills while providing exposure to a department(s) in a healthcare field. In this position, the intern can expect to gain experience in healthcare, project management, and leadership while directly improving systems and processes at UW Health. The internship program also provides employees with exposure to organizational philosophies and provides practical application of classroom experiences to the workplace environment.

 


ESSENTIAL DUTIES


Quality assessment and improvement.

 

Operational process and work system assessment and redesign.

 

Design of quantitative and/or qualitative evaluation studies.

 

Provide Administrative Support specific to assigned department.

 

Assist with departmental projects and initiatives.

 

Research topics/ issues related to assigned department.

 

Assist in the preparation of presentations and procedures.

 

Answer phone, greet customers, and provide general customer service.

 

Collect and present data/information.

 

Perform entry level functions of assigned department.

 

Update and audit records, databases, reports, etc.

 

Perform other miscellaneous tasks specific to department.

 


As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.


Age Specific Competency (Clinical jobs only)

X

Non-Clinical

 

 


JOB REQUIREMENTS


Education

Education Level

Education Details

Required/
Preferred

 

High School Diploma

or equivalent

 

Required

 

 

Pursuing a degree / certification in related field

 

Preferred

 


Experience

Experience

Experience Details

Required/
Preferred

 

 

General customer service/ administrative experience or experience in field of study

Preferred

 


Licenses & Certifications

Licenses/Certification Details

Time Frame

Required/
Preferred

 


LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 


Knowledge, Skills, and Abilities

Ability to learn computer and application skills as applicable to role

 

Proficiency with Microsoft Office Suite

 

Ability to interact with and work around people

 

Ability to make judgments in demanding situations

 

Ability to react to frequent changes in duties and volume of work

 

Effective communication skills

 

Ability to listen empathetically

 

Ability to logically organize details

 

Comfortable accepting responsibility for medium to large scale projects involving multiple resources and spanning many months from start to finish

 

Ability to manage multiple concurrent activities

 

High sense of urgency for meeting commitments and completing assignments

 

Ability to consistently deliver high quality customer service in a professional manner

 


PHYSICAL REQUIREMENTS/WORKING CONDITIONS


 

Physical Demand Level

Seldom/Occasional
Up to 33% of the time

Frequent
34%-66% of the time

Constant
67%-100% of the time

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

20-50#

10-25#

Negligible-10#

Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

50-100#

25-50#

10-20#

Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.

Over 100#

Over 50#

Over 20#


Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

 


 

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.


Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.