Office Assistant

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

5/1/2024

Entity:

Wisconsin

Job Code:

300090

Job Title:

Office Assistant

Exemption Status:

Non-Exempt

Management Level:

Individual Contributor

JOB SUMMARY

The Office Assistant is responsible for providing basic operational, administrative, clerical, or other support in a variety of settings such as a hospital department, clinic, administrative department, unit, or area. This position works under clearly defined procedures.

MAJOR RESPONSIBILITIES

•

Provide exceptional customer service while performing assigned duties, which could include some but not limited to the following.

•

Provide clerical support to an area or department.

•

Answer multi-line telephone, assist callers, and greet and engage with customers and direct visitors.

•

Assist with scanning, filing, mailing, and printing documents.

•

Schedule meetings as requested.

•

Prepare form letters and correspondence.

•

Perform basic data entry into applicable systems.

•

Order supplies, materials, services, and/or equipment.

•

Maintain the cleanliness and general order of the area or department.

•

Receive deliveries, unpack, and store inventory. Stock inventory to appropriately meet customer utilization.

•

Maintain inventory to appropriate stocking (“par”) levels.

•

Maintain the storage conditions of the goods received.

•

Provide backup clerical support to other roles during absences or periods of high workloads in the department.

•

Perform other duties as assigned.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.

X

Non-Clinical

JOB REQUIREMENTS

High School Diploma

or equivalent

Required

1 year

of experience in an administrative support role

Preferred

•

Excellent interpersonal/verbal and written communication skills

•

Knowledge of Microsoft Office programs

•

Ability to present oneself in a professional manner and provide excellent customer service.

•

Excellent organizational skills

•

Ability to work independently and to prioritize workload to complete projects with minimal supervision

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

☒

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☐

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

20-50#

10-25#

Negligible-10#

☐

Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

50-100#

25-50#

10-20#

☐

Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.