HIM Systems Analyst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

8/1/2022

Entity:

Wisconsin

Job Code:

300033

Job Title:

HIM Systems Analyst

FLSA Exemption Status:

Exempt

Management Level:

Individual Contributor

JOB SUMMARY

The HIM Systems Analyst is responsible for planning and implementing projects related to Health Information Management and applications within UW Health. This individual participates in the development of workflows, system configuration, application and workflow deployment and support, change documentation, and support of staff on system functionality. This requires the individual to remain current with the system and/or application as well as interfacing with UW Health departmental and external analysts. The incumbent must have a good understanding of technical infrastructure where applicable such as networking, data interfaces, and workflow administration.

The incumbent must also be comfortable with providing technical assistance and support both remotely and in person. The incumbent must employ excellent communication skills in sharing information with users within the department. This position will be responsible for the ongoing maintenance, testing and support of clinical and operational systems within UW Health. The incumbent will need a comprehensive understanding of every project assigned; business needs being addressed, the major constituents affected and their stake and role in the project. The position may also assist in directing the strategic plan in the support and evolution of complex systems.

ESSENTIAL DUTIES

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The HIM Systems Analyst is responsible for all aspects of the following responsibilities as well as guiding other staff through system changes. Analyst level projects are generally of moderate complexity and incumbents may simultaneously lead multiple projects to completion.

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System analysis, design, and implementation of software systems where applicable.

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Installation, training, and support of applications.

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Work with users at various level of the organization to determine operational needs and workflow options.

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Perform continual assessment of available application and workflow enhancements and requirements to facilitate continued improvements in software capability as required to meet the goals prioritized by the UW Health.

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Provide continual consulting support for existing applications/systems and implement new clinical and Revenue Cycle applications/systems.

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Conduct research to determine the procedures/build/workflows/support needs of other health care institutions.

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Provide continual consulting support for existing applications/systems and implement new clinical applications/systems.

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Support vendor applications systems.

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Assure existing systems are processing effectively and accurately according to objectives.

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Provide analysis and reports to faculty, staff and other stakeholders as required.

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Perform testing of applications prior to implementation.

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Work on assignments as related to applications or other sections of projects.

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Provide project management staff and management with status reports regarding assigned projects.

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Assist with project documentation preparation, as necessary.

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Work in coordination with other UW Health Revenue Cycle staff, management, and others to analyze, develop and implement systems.

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Coordinate Revenue Cycle resources across numerous teams to support application implementation, upgrades, and maintenance where applicable. This includes but is not limited to:

• Software installations (including routine updates/fixies), product upgrades, patches, enhancements, customizations, and new version releases.
• Interface requirements identification to support build by the interface team to then allow coordinated testing of the interface between applications.

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Serve as liaison between stakeholders and vendor representatives during application research and design process. In addition, coordinate implementation of applications between user groups.

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Serve as a resource to other organizations installing similar systems.

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Assist UW Health faculty and management staff in the analysis of information systems options and functionality to meet research and educational needs.

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Coordinate with other team members and prepare for implementation and support of new and existing applications.

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Assist initial and potentially ongoing user training and education for users in the operation of new system applications.

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Provide on-going user support and/or assist in education for enhancements to existing applications.

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Conduct system demonstrations for visiting groups and other hospitals.

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Assist users in maximizing use of clinical systems to increase efficiency.

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Provide support of system issues/problems as triaged from the Help Desk.

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On Call support which may include scheduled 24/7 support.

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Participate in the management of projects directly related to applications or other large projects as designated by department management.

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Prepare project documentation as defined by user documentation guidelines. Examples of documentation include:

• current procedures review; functional requirements; project plans; meeting minutes, issues documentation or other documentation required by department management.

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May be asked to participate in interviews, selection, orientation, and training of new employees.

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Be knowledgeable of department policies and procedures.

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May be asked to provide input on staff performance including providing feedback for performance evaluations and quality assurance of workflows.

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Participate in staff meetings to communicate changes and address issues that need to be discussed.

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Address customer concerns/complaints as they arise.

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Assist in the implementation of policies and procedures and ensures uniform compliance.

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Utilize time tracking tools, as required by department to assure accurate project planning and budgeting needs.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Clinical

(Select all that apply)

JOB REQUIREMENTS

Associate's Degree

in healthcare related field. Two (2) years of relevant experience may be considered in lieu of degree, in addition to the required experience below

Required

Bachelor's Degree

Preferred

2 years

relevant experience

Required

2 years

or more years lead level or trainer experience

Preferred

Epic Certification

within 180 Days

Required

RHIA

Preferred

or

RHIT

Preferred

or

CPHIMS

Preferred

or

CAHIMS

Preferred

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

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Knowledge of and ability to provide analysis and quantitative/qualitative study designs

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Ability to interact with and work around people

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Ability to make judgments in demanding situations

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Ability to react to frequent changes in duties and volume of work

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Effective communication skills (written and oral communications skills, especially active listening and writing)

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Effective interpersonal skills, including the ability to promote teamwork and ensure a high degree of internal and external customer satisfaction

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Ability to logically organize details

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Comfortable accepting responsibility for leading small to medium scale projects involving multiple resources and spanning many months from start to finish

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Ability to manage multiple concurrent activities

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Ability to clearly communicate technical and/or complex concepts or topics to a lay person

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Ability to interpret technical specifications and work with infrastructure analysts to design and implement technical infrastructure when applicable

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Ability to work independently and self-motivate in pursuit of broad objectives

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Ability to acquire and assimilate new knowledge and skills quickly

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Ability to lead an implementation project

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Ability to provide appropriate and constructive feedback to other analysts and peers

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☐

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be negligible amount, a job is in this category when it requires walking or standing to a significant degree.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

20-50#

10-25#

Negligible-10#

☐

Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

50-100#

25-50#

10-20#

☐

Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.