NI-Technician, Pharmacy (Retail Pharm)

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

2/4/2026

Entity:

Illinois

Job Code:

NI-7172AC-B

Job Title:

NI-Technician, Pharmacy (Retail Pharm)

FLSA Exemption Status:

Non-Exempt

JOB SUMMARY

The Pharmacy Technician (Retail Pharm) assists the Pharmacist in providing service to all areas of the UW Health Hospital. Performs technical duties necessary to prepare and dispense medications. Assist customers in the pharmacy, collect payment and deliver outpatient medications to inpatients. Ensure pharmacy insurance claims are correctly adjudicated through the computer system for reimbursement by working with patients and calling insurance companies to address issues. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System initiatives. The central refill Pharmacy Technician role will utilize the Prescription Renewal Delegation Protocol (186) that allows pharmacy technicians to authorize prescription renewals at primary care locations.

Employees in this job code were licensed on or after 2007.

ESSENTIAL DUTIES

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Accurately fills physician orders. Keeps proper records.

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Accurately delivers medications and collects payment

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Performs the correct calculation for the compounding and packaging of medications.

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Maintains a safe and clean pharmacy by complying with procedures and regulations.

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Assists with inventory management by initiating the reorder process. Ensures adequate supply of medication and supplies and maintains accurate pricing.

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Accurately enters and adjusts, as necessary, all drug charges in the computer following established procedures.

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Contributes to the department QA/QI projects.

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Allows the centralize refill Pharmacy Technicians to utilize the Prescription Renewal Delegation Protocol (186) that allows pharmacy technicians to authorize prescription renewals at primary care locations.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Clinical

Will provide all patients age and culturally appropriate assessment/screening and interpretation of clinical and laboratory data. Develops and implements age appropriate interventional plans of care including education within the parameters of their position responsibilities and licensure

JOB REQUIREMENTS

No minimum education.

Required

No experience.

Required

Current licensure from the State of Illinois. Candidates without a license may work in this role for 60 days from date of license application through Illinois Department of Professional and Financial Regulation.  Those enrolled in an ACPE-accredited college of pharmacy are exempt from certification requirements, but will need to obtain a “Pharmacy Technician- Student Designation” license from IDFPR.

Required

Completion of Pharmacy Technician Certification within two (2) years of date license was first issued.

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

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Good interpersonal, organizational and critical decision-making skills required.

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Proficiency and ability to use a computer and a variety of common office equipment.

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Ability to effectively communicate and develop collaborative working relationships with patients, medical staff and the public.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Up to 10 lbs.

Negligible Weight

No Weight

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Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

11-25 lbs.

1 - 10 lbs.

Negligible weight

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Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.

26-50 lbs.

11-25 lbs.

1 - 10 lbs.

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Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.

51-100 lbs.

26-50 lbs.

11-25 lbs.

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Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.

Over 100 lbs.

Over 50 lbs.

Over 25 lbs.

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.