HRTMS Job Description Management
| Workplace Violence Prevention Consultant J o b D e s c r i p t i o n | | |
JOB INFORMATION | Effective Date: | 3/23/2026 | Entity: | Wisconsin | Job Code: | 410083 | Job Title: | Workplace Violence Prevention Consultant | FLSA Exemption Status: | Exempt | Management Level: | Individual Contributor | JOB SUMMARY | | | The Workplace Violence Prevention Consultant will be responsible for developing, coordinating, and delivering training programs focused on preventing workplace violence, with a specific emphasis on de-escalation strategies for healthcare employees. This position plays a critical role in enhancing the safety and well-being of staff, patients, and visitors through proactive education and intervention training. Additionally, will be responsible for training security officers in de-escalation techniques, crisis intervention, core competencies, and other safety protocols to prepare employees for managing volatile situations within the healthcare environment. | | | | | | | | |
• | Implement workplace violence prevention programs focused on de-escalation strategies tailored to both clinical and non-clinical healthcare employees. | • | Deliver engaging training sessions on de-escalation, conflict resolution, and non-violent crisis intervention techniques. | • | Provide specialized training for security officers in handling high-risk situations, including advanced de-escalation techniques, conflict resolution, and the appropriate use of control strategies. | • | Adapt training materials to address the unique challenges of an academic medical environment, ensuring staff are equipped to deal with diverse patient populations, including those with mental health or substance use disorders. | • | Collaborate with subject matter experts, including healthcare providers and security professionals, to develop a relevant, evidence-based training curriculum. | • | Create and maintain training materials including presentations, handouts, e-learning modules, and job aids that support ongoing learning and development. | • | Ensure training content is aligned with relevant local, state, and federal regulations, as well as organizational policies regarding workplace safety and violence prevention. | • | Assess the effectiveness of training programs by gathering participant feedback, analyzing learning outcomes, and measuring performance improvements. | • | Collect and analyze feedback and data to continually adapt training programs to meet the evolving needs of the organization and staff. | • | Track and present training metrics, including the number of employees trained, training hours completed, and certifications obtained. | • | Implement training needs, schedule training classes and customize programs to specific employee groups. | • | Serve as a resource for managers and employees on issues related to workplace violence prevention, de-escalation techniques, and conflict resolution. | • | Conduct incident debriefings and develop action plans to improve future responses to incidents of workplace violence. | • | Remain relevant on current trends, best practices, and new developments in the field of violence prevention and de-escalation to ensure the organization’s training programs remain current and effective. | • | Assist in reviewing and updating organizational policies related to workplace violence prevention and response. | • | Actively participate in the Workplace Violence Prevention Committee and present data, activities, initiatives, and recommendations to the committee. | • | Other duties as assigned, including special projects. |
As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned. ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS. |
Age Specific Competency (Clinical jobs only) | X | Non-Clinical | | | | | | | | | |
Education | Education Level | Education Details | Required/ Preferred | | Bachelor's Degree | in Nursing, Psychology, Criminal Justice, Social Work, Education, or related field. | Required | | Master's Degree | in relevant subject area. | Preferred | | | | | | | | |
Experience | Experience | Experience Details | Required/ Preferred | | 3 years | Experience in violence prevention, de-escalation, crisis management, or a related field within a healthcare setting. | Required | | | Experience in training program development and facilitation, preferably in workplace violence prevention, conflict resolution, or de-escalation techniques. | Preferred | | | Experience working with or training security officers | Preferred | | | | | | | | |
Licenses & Certifications | Licenses/Certification Details | Time Frame | Required/ Preferred | | Nonviolent Crisis Intervention Instructor certification (Crisis Prevention Institute) | within 6 months | Required | | | | | | | | |
LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. |
Knowledge, Skills, and Abilities | • | Proficiency in de-escalation strategies, conflict resolution, and workplace violence prevention, particularly in a healthcare setting. | • | Excellent public speaking skills, with the ability to engage diverse audiences and adapt training methods to varying learning styles. | • | Strong interpersonal and communication skills, with the ability to build rapport with employees at all levels of the organization. | • | Ability to analyze situations quickly, assess risk, and provide appropriate responses to violent or potentially violent situations. | • | Strong organizational skills with the ability to simultaneously manage multiple training programs and projects. | • | Knowledge of Joint Commission regulations and other relevant laws and guidelines related to workplace violence in healthcare settings. | • | Strong computer skills, including Microsoft Word, Excel, and Power Point. | • | Effective time management skills with the ability to plan, schedule, and organize a wide variety of programs under tight deadlines. | • | Ability to respond to persons effectively and compassionately in crisis. | • | Ability to facilitate both large and small group meetings for training. | • | Ability to maintain confidentiality in all encounters. | • | Ability to work in a team environment and to collaborate with a variety of professionals across multiple disciplines. | • | Ability to travel between facilities to conduct on-site training as needed. | • | Ability to work occasional evening or weekend hours to accommodate various training schedules. | | | |
PHYSICAL REQUIREMENTS/WORKING CONDITIONS |
| Physical Demand Level | Seldom/Occasional Up to 33% of the time | Frequent 34%-66% of the time | Constant 67%-100% of the time | ☐ | Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met. | Up to 10# | Negligible | Negligible | ☒ | Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time. | up to 20# | Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls. | Negligible or constant push/pull of items of negligible weight | ☐ | Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work. | 20-50# | 10-25# | Negligible-10# | ☐ | Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work. | 50-100# | 25-50# | 10-20# | ☐ | Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work. | Over 100# | Over 50# | Over 20# |
Other - list any other physical requirements or bona fide occupational qualifications not indicated above: | |
| Over 50 lbs. | UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual. | | | |
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position. | THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position. |
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