NI-Supervisor, Operational

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

3/4/2026

Entity:

Illinois

Job Code:

NI-1338HH

Job Title:

NI-Supervisor, Operational

FLSA Exemption Status:

Exempt

JOB SUMMARY

Supervises clinical and clerical support staff in assigned area of responsibility.  Oversees Unit budget and operations ensuring quality patient care and cost effectiveness.  Assists Department Director in the implementation of unit, department and institutional strategic goals.  As needed, provides clinical care. Participates in continuous quality improvement activities and educational experiences in support of departmental and divisional nursing philosophy and objectives, as well as Health System initiatives.

ESSENTIAL DUTIES

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Provides support and supervision to agency staff, in the delivery of patient care and carrying out strategic vision.

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Monitors staff resource utilization, including preparing and reviewing daily staff schedules, addressing short term fluctuations and assigning daily work and/or patient assignments.

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Assists in staff development, training and education and assures compliance with department and System policies and procedures.

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Functions as a coach and role model for staff and monitors performance, recommending corrective action and participating in discipline as needed. Provides input for performance evaluations for professional and ancillary staff.

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Facilitate efficient patient quality care. Implements plans and tactics for area of responsibility.

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Assists manger in monitoring and maintaining supply resource utilization and expense, within established budget parameters.

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Assists manager with monitoring, evaluating and modifying department and management scorecard plans. Implements and evaluates plan effectiveness.

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Monitors, evaluates and resets operational and clinical methods and outcomes and communicates progress to manager.

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Participates in frontline interventions, monitors staff and patient response to care. Markets service to internal and external customers, maintaining service excellence.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Clinical

Will provide all patients age and culturally appropriate assessment/screening and interpretation of clinical and laboratory data. Develops and implements age appropriate interventional plans of care including education within the parameters of their position responsibilities and licensure

JOB REQUIREMENTS

Bachelor's degree in Nursing.

Required

or

Master’s Degree in Physical Therapy or Occupational Therapy.

Required

None

Required

Licensed as a Registered Nurse in Illinois.

Required

or

Physical or Occupational Therapy license in Illinois.

Required

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

•

Demonstrated leadership skills.

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Excellent communication, organization and critical-decision making skills.

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Good interpersonal skills and ability to effectively interact with all levels within the organization and community.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

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Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Up to 10 lbs.

Negligible Weight

No Weight

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Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

11-25 lbs.

1 - 10 lbs.

Negligible weight

☐

Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.

26-50 lbs.

11-25 lbs.

1 - 10 lbs.

☐

Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.

51-100 lbs.

26-50 lbs.

11-25 lbs.

☐

Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.

Over 100 lbs.

Over 50 lbs.

Over 25 lbs.

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.