• | Demonstrate respectful interactions with patients/clients, families/caregivers, colleagues, and others. Leads by example when interacting with others, demonstrating respect, trust, and support. |
• | Implement diagnostic audiological, vestibular, electrophysical, rehabilitative protocols and procedures based on best practice model for both children and adults. |
• | Counsel patients and their families regarding test results and implications for communication, providing appropriate diagnostic, vestibular, electrophysical, and rehabilitative information. |
• | Obtain pertinent case history and patient information to allow for independent determination of diagnostic evaluation and rehabilitative procedures. |
• | Perform all audiological diagnostic and rehabilitative services in an ethical and professional manner. |
• | Maintain patient trust and confidentiality while interacting in a dignified and respectful manner. |
• | Communicate with referring physicians/medical personnel regarding audiological results, treatment recommendations, counseling, and interpretation. |
• | Maintain state of the art expertise and knowledge of audiological and rehabilitative protocols and procedures. Attend meetings, conferences, trainings, grand rounds to upgrade skills and performance. |
• | Assist in maintenance of existing and new audiology equipment. |
• | Is sought out by colleagues regarding specific clinical situations. Actively mentors fellow staff in clinical decision making. |
• | Has achieved credibility within the health care team; expertise is sought by team members in planning patient care. |
• | Provides mentorship to graduate students, clinical fellows, and other learners. |
• | Implementation of evaluations which may include newborn, infant and children using behavioral techniques, or objective measures, including otoacoustic emissions, pediatric ABR screening, ABR and ASSR threshold testing for both outpatient evaluations and for in- patient OR testing. |
• | May include amplification assessment and dispensing including best practice RECD and other appropriate pediatric techniques/measures for appropriate amplification of the young child. |
• | May include cochlear implant assessment/evaluation, pre-surgical counseling and assessment with patient and family, and post- surgical management of cochlear implant programming. |
• | May include BAHA assessment for soft band and surgical options, pre-surgical counseling and assessment with patient and family and post-operative management. |
• | Provide up to date and new testing policies and procedures as they develop. |
• | May include implementation of VNG, VHIT, Rotary, VEMP procedures and interpretation of these results. |
• | Provide training to faculty Otolaryngologists on new vestibular techniques and procedures. |
• | Provide training to medical students, APP, residents, PT, Department of Communicative Disorders students, externs, and other Allied Health Professionals regarding assessment and treatment of patients with vestibular disorders. |
• | Continue training and attend courses to expand and/or continue present vestibular assessment and evaluation. |
• | Using best practice, provide appropriate amplification information and assessment to adults and families of children on amplification options. |
• | Complete all paperwork for ordering products for patients, including purchase agreement, delivery report, and insurance coverage. Complete all report writing using established SOAP format in medical record to document patient performance. |
• | Complete validation and verification measurements. |
• | Implement hearing aid dispensing program using various established protocols. |
• | Attend supplier and manufacturer courses and trainings to establish up to date skills and knowledge. |
• | Provide training to Faculty Otolaryngologists on new amplification options and protocols, as well as medical students, APP residents, other Allied Health Professional and extern Department of Communicative Disorders and AuD students. |
• | May include assessment of pediatric and/or adult patients for candidacy, and completion of pre-implant protocol, including counseling, selection of device, expectations and questionnaires, etc. Post-surgical protocol completion including programming, counseling, objective testing, and post- surgical functional gain assessments as needed. |
• | Continue training to expand audiological knowledge in cochlear implant assessment and treatment. |
• | Attend Cochlear Implant Team monthly meetings. |
• | Maintain competence working with all FDA approved CI manufacturers. |
• | May include implementation of ABR, ECOG, PED ABR threshold testing, Newborn ABR screening, ENOG, and intra-operative monitoring and appropriate interpretation of these results. |
• | Continue training to expand audiological knowledge in new techniques/procedures of electrophysiological assessment. |
• | Provide training to medical students, APP, residents, Department of Communicative Disorders students, externs, and other Allied Health Professionals regarding assessment of auditory system in electrophysiological testing. |
• | Demonstrates respectful interactions with patients/clients, families/caregivers, colleagues, and others. Leads by example when interacting with others, demonstrating respect, trust, and support. |
• | Anticipates and understands multiple cultural values and incorporates these values in developing rapport and treatment plan to maximize patient outcomes. |
• | Establishes and maintains rapport with patients and caregivers/families by respecting others’ values and adapting interactions to build trust. |
• | Initiates team approach to patient care as indicated and mediates patient goals among team members. Actively and independently advocates on behalf of patients and caregiver/families to appropriate individuals and is aware of common patient needs for similar patient populations. |
• | Mediates conflict effectively with others. |
• | Consults with or refers to other colleagues/disciplines to meet patient/client needs. |
• | Incorporates critical feedback from supervisor and colleagues and works towards improving areas of weakness. |
• | Takes an active role in organizational initiatives to improve patient care, practice, and institutional performance. |
• | Actively identifies problems related to systems issues and works diligently to develop potential solutions to these problems as part of their professional practice. Actively provides feedback. |
• | Written communication is timely, succinct, clear, and meets all regulatory and hospital standards. Documentation anticipates the needs of the reader. |
• | Able to prioritize and triage to maximize effectiveness and efficiency. At a high level, adapts to the factors that influence time management. |
• | Meets and/or exceeds productivity expectations. |
• | Identifies when communication is necessary and directs communication at the right time in the right place to the right person using an appropriate medium. Clinician anticipates the need to change verbal communication style depending on situational needs. Communication reflects comfort, skill and a full grasp of the content in all situations. |
• | Independently seeks resources to improve knowledge base and skill level. |
• | Respects others’ values. |
• | Advocates for the profession internally and externally to UW Health. Advances the profession through professional activities within and/or outside the institution. |
• | Actively participates in professional organizations. |
• | Takes on other responsibilities and incorporates those responsibilities into the day. |
• | Actively participates on committees or task forces that focus on improving patient care, practice, and/or institutional performance. |
• | Actively mentors others in the skill of collaboration. |
• | Actively participates in academic activities that may include education, outreach, in-services and research. |
• | Evidence drawn from the literature is actively pursued to support clinical practice. Incorporates research findings into clinical practice. |
• | May participate in research activities including but not limited to designing research protocols, completing data collection, analysis of data, publication and presentation of research findings, collaboration with other researchers in Otolaryngology and UW Academic Departments, attend research meetings |
• | May recruit and participate in externally funded clinical trials. |
• | Demonstrates a commitment to continued learning by attending continuing education, engaging in literature reviews, and independently seeking other resources. In addition to annual requirements, makes presentations and/or educates groups outside of direct patient care responsibilities. |
• | Critically self-assesses own performance and takes steps to continue clinical growth. |
• | Actively participates in student clinical education, serving as a clinical instructor or educator as appropriate. |
• | Critically appraises journal articles or other sources of evidence. |
• | Provides direct education/supervision of master level students, medical students, clinical fellows and physician fellows. |
• | Participates in weekly department wide educational case conferences. |
• | Identifies clinical specialization interest and focuses on self-development and professional goals in that specialization area. |
• | Participates in program development. |
• | Seeks out additional relevant clinical education to further knowledge in area of specialty. |
• | Partners with supervisor and manager to identify appropriate opportunities to lead program development projects. |
• | Mentors others, especially in area(s) of expertise. |