• | Medical Laboratory Technician Senior Responsibilities (for locations performing high complexity testing) |
• | Performs moderate and high complexity testing in the clinical laboratories. |
• | Skills to operate calibrate, maintain and troubleshoot analyzers and other lab equipment. |
• | Ability to demonstrate competence in all laboratory procedures sufficient to perform at a satisfactory level without supervision |
• | Ability to use good judgement and decision making sufficient to ensure accuracy and quality of lab tests |
• | Performs preventative maintenance on laboratory equipment or instruments. Suggests changes to maintenance schedules to meet the needs of the laboratory. |
• | Performs troubleshooting as needed. Uses problem solving skills when assessing test result accuracy and reliability to identify causes for unexpected test results. Serves as a resource less experienced lab staff. |
• | Skill to promote good patient relations as demonstrated by positive patient interactions and professional attitude and appearance |
• | Verbal and written communications skills to listen attentively to patient's needs sufficient to answer questions, explain procedures, and give instructions |
• | Ability to work as a team member as demonstrated by good relations with physicians, clinic staff and co-workers |
• | Coordinates workflow/workload as necessary to ensure timely reporting of results. Serves as resource and mentor to less experienced lab staff. |
• | Reviews select policies as required (i.e., annual review). Recommends policy changes and assists with communication of policy changes to testing staff. |
• | Performs proficiency testing (PT) in areas of expertise. |
• | Participates in survey readiness activities. Assists manager in development and oversight of survey activities. |
• | Assists with maintenance of procedure manual and communication of changes to testing staff. |
• | Assists in gathering data for validations, and with guidance, assists in data analysis. |
• | Assists with gathering data for research activities and coordinating communication to testing staff. |
• | Assists with activities to support the Laboratory Information System and software changes. |
• | Assists with supply inventory using principles of asset management. |
• | Understands the impact of testing activities on billing and submission of credits. Provide assistance with billing activities and corrections as required. |
• | Medical Laboratory Technician Senior Responsibilities (for locations without or with limited high complexity testing) |
• | Provide leadership for the testing, interpretation and reporting of results. |
• | Review quality control for problem identification and troubleshooting. Use quality control statistics and control procedures such as comparison between methods and results from proficiency testing to identify and or correct performance problems. |
• | Serve as the primary technical resource for an area / service. |
• | Evaluate and make recommendations of new technology or process improvements to the Service Team. |
• | Develop and oversee validation/verification studies for new instruments, methods and tests. |
• | Accountable for the oversight of maintenance and performs advanced troubleshooting and problem-solving. Ensures proper instrument calibration and performance. |
• | Oversee the inventory of supplies and reagents and apply principles of asset management. |
• | Assist with the purchasing functions (interact with purchasing, write specifications, call companies, research and evaluate products). |
• | Coordinates workflow to ensure timely reporting of results. |
• | Assists manager in implementing schedule changes. |
• | Assist in the total quality management in all aspects of training, testing and quality review. Assist in quality assurance and proficiency testing activities. |
• | Uses knowledge of quality control to review and evaluate test or instrument performance. |
• | Assists with gathering quality control data for periodic reviews and under direction adjusts control ranges. Reviews quality control data as requested by manager. |
• | Assists with quality assurance activities including Patient Safety Network or variance review |
• | Provides explanation of testing and test results. |
• | Provides new employee assistance/training. |
• | Prepares and presents educational and informative material in and outside of department. |
• | Participates in the teaching of Medical Laboratory Technician students, Clinical Laboratory Science students, residents and other clinical staff as directed by manager. |
• | Assists with coordinating schedules and gathering data for or assessment of competency |
• | Follows guidelines related to Health insurance Portability and Accountability Act, designed to prevent or detect unauthorized disclosure of Protected Heath Information. |
• | Promotes culture of safety for patients through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. |
• | Participates in the teaching/training of staff and students (e.g., Clinical Laboratory Science students, residents, new employees, others). |
• | Communicate regularly with managers to relay problems or concerns. |
• | Attend appropriate meetings as assigned. |
• | Participates in continuing education. |
• | Perform additional duties as assigned. |