Program Manager - RN

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Effective Date:

6/24/2026

Entity:

Wisconsin

Job Code:

303001

Job Title:

Program Manager - RN

FLSA Exemption Status:

Exempt

Management Level:

Supervisor/Program Manager

JOB SUMMARY

The Program Manager - RN is a Registered Nurse responsible for designing and managing the implementation, operations, and evaluation of strategic programs or functions of the assigned program of responsibility. Responsibilities include designing communication to internal and external stakeholders, coordinating reports and statistics of programmatic performance, analyzing, and exploring other programs, as well as drafting business plans as needed.  Additionally, the Program Manager completes and oversees applications for external awards, accreditations, and participates in various process design and improvement initiatives.

The Program Manager - RN is considered a technical expert for all processes and procedures in their program of responsibility. They are responsible for directing, evaluating, and providing feedback to employees who participate in the operations of the defined program. The Program Manager - RN will work collaboratively with all organizational stakeholders including other program managers, leaders, staff, providers, and others as is necessary.

ESSENTIAL DUTIES

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In conjunction with organizational and departmental leadership, works to ensure the program is based on current evidence-based practice/guidelines.

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As applicable to program, ensures care and standards are delivered in accordance with the guidelines to provide patients with optimal outcomes.

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Serves as a technical expert for all programmatic processes and procedures.

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Provides guidance to others involved in the program.

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Provides program related employee feedback to applicable managers.

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As applicable, schedules and forecasts program staffing and other resource needs.

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Evaluates and reports program status and changes to departmental and/or organizational senior leadership.

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Oversees strategic and operational program projects.

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Drives outcomes defined by program deliverables.

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Participates in, provides, and arranges program education.

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Role models service excellence in interactions with internal and external constituents.

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Establishes strong cooperative relationships with applicable leaders by providing the information, tools, and services necessary to carry out their leadership responsibilities.

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Designs and orchestrates the delivery of applicable communication to medical staff, other healthcare team members, and leaders to establish goals and strategies related to the program.

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Coordinates presentations and ensures consistent communication related to program assignments.

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Translates data from registries and databases into meaningful stories related to strategic aspects of the program.

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Oversees collection and utilization of operational and benchmarking data to recommend targets for improvements.

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Recommends and participates in the review and implementation of program process improvements, monitoring and measuring process changes made.

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Facilitates cross-functional performance improvement teams.

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Researches best practices and recommends process improvements to leadership based on the research.

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Reviews and recommends policies that support the program.

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Acts as program leader on planning teams and oversees coordination of planning process, financial, and marketing strategies.

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Monitors and tracks performance of new processes to facilitate programmatic adjustments needed to assure accomplishment of objectives.

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Researches and synthesizes operational and benchmarking best practices, preparing reports, proposals, and business plans as indicated.

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Develops processes to assure timely communications to stakeholders about the status of projects being planned or implemented.

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Researches, analyzes, and recommends opportunities for external program recognition.

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Manages, coordinates content with others, completes and oversees applications for external program recognition.

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As applicable, designs and leads educational events for patients and families.

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Collaborates on communication efforts with Marketing & Communications as is needed by the program.

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Assesses and implements continuing education based on the developmental needs for self and others associated with program.

As needed, additional responsibilities reasonably within the scope of duties and physical requirements may be assigned.  ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS AND RESPECT FOR PEOPLE COMMITTMENTS.

X

Non-Clinical

JOB REQUIREMENTS

Bachelor's Degree

in Nursing

Required

and

Master's Degree

Nursing, Healthcare, Administration or related field

Preferred

5 years

relevant nursing experience to program of responsibility

Required

Prior program management/leadership experience

Preferred

Licensed as a Registered Nurse (RN) in the State of WI or holds a license issued by a jurisdiction that has adopted the nurse licensure compact

Upon Hire

Required

Basic Life Support (BLS)

Upon Hire

Required

Certification in a relevant specialty

Preferred

LICENSE, CERTIFICATIONS, AND REGISTRATIONS MUST BE MAINTAINED PER UW HEALTH POLICY. 

•

Exceptional oral and written communication skills and with an ability to use a variety of communication methodologies.

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Ability to independently research issues and make effective recommendations using critical thinking skills.

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Effective analytical ability to solve complex problems and issues.

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Excellent customer service skills and ability to work with a diverse group of people.

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Ability to function independently and as a team member.

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Ability to consistently deliver quality outcomes.

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Excellent organizational skills and attention to detail.

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Competent in MS Outlook, Word, Excel, and PowerPoint.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

☒

Sedentary: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Up to 10#

Negligible

Negligible

☐

Light: Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that they can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.

up to 20#

Up to 10# or requires significant walking or standing or requires pushing/pulling of arm/leg controls.

Negligible or constant push/pull of items of negligible weight

☐

Medium: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that they can also do sedentary and light work.

20-50#

10-25#

Negligible-10#

☐

Heavy: Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. If someone can do heavy work, we determine that they can also do medium, light, and sedentary work.

50-100#

25-50#

10-20#

☐

Very Heavy: Very heavy work involves lifting objects weighing more than 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds or more. If someone can do very heavy work, we determine that they can also do heavy, medium, light, and sedentary work.

Over 100#

Over 50#

Over 20#

Other - list any other physical requirements or bona fide occupational qualifications not indicated above:

Over 50 lbs.

UW Health does not require, nor does it expect that its employees lift more than 50 lbs unassisted. Objects in excess of 50 lbs should be lifted or moved with mechanical means or through a team lift. Employees in patient care areas are expected to utilize mechanical lifts and adhere to the "Use of Mechanical Lifts (Liko)" policy in the Patient Services Policy and Procedure Manual.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

THE EMPLOYEE MUST BE ABLE TO COMPLETE ALL PHYSICAL REQUIREMENTS OF THE JOB WITH OR WITHOUT AN APPROVED ACCOMODATION. Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.